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Adyar Ananda Bhavan

Optimizing Food and Beverage Vending Operations with VMS

Problems
  • A2B, a leading sweets and snacks brand, struggled with frequent stockouts in their vending machines due to high sales volumes.

  • The team relied on manual checks for refilling, which took significant time and increased costs.

  • Stock shortages between inspections caused up to 20% revenue loss from empty machines and dissatisfied customers.

Struggles
  • Products sold out faster than the team could replenish them due to fixed inspection schedules.

  • On average, machines were empty for 10-12 hours per week, directly affecting sales.

  • Manual checks across all machines increased operational costs by 25%, consuming valuable resources.
Solutions
The Vending Machine Management Solution addressed these challenges by providing:

  • Real-Time Stock Alerts: Notifications when stock was low or products sold out, ensuring timely refills.

  • Remote Monitoring: Teams could track product availability across all machines in real-time via a centralized dashboard.

  • Data Insights: Automated reports helped optimize refilling schedules and reduce unnecessary visits.
Approach
  • The solution was implemented across all machines, integrating seamlessly with A2B’s operations.

  • Staff were trained to use the dashboard for real-time stock monitoring and setting up alerts.

  • Customized refill schedules were created based on demand data, minimizing stockouts and downtime.

⭐⭐⭐⭐⭐

Results

60%

Reduction in stockouts

Ensured machines remain stocked consistently.

30%

Increase in Product Sales

Customers always found products available.

40%

Reduction in Operational Costs

Fewer manual checks and optimized refilling schedules.

20%

Rise in repeat purchases

Improved customer satisfaction

31%

Hours Saved Weekly

Eliminated unnecessary inspections.

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